<p>What happens when the data being used to improve customer experiences has unknown or inherent biases? JoAnn Stonier discusses the ethical use of data when implementing machine learning and AI use cases. She also shares her perspective on the steps that organizations can take to eliminate bias from showing up in the data.</p>

What happens when the data being used to improve customer experiences has unknown or inherent biases? JoAnn Stonier discusses the ethical use of data when implementing machine learning and AI use cases. She also shares her perspective on the steps that organizations can take to eliminate bias from showing up in the data.

Episode 5: Ethical Use of Data for AI

Data leaders powering data-driven innovation. In each episode, we salute Champions of Data + AI, the change agents who are shaking up the status quo. These mavericks are rethinking how data and AI can enhance the human experience. We’ll dive into their challenges — and celebrate their successes — all while getting to know these leaders a little more personally.

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Episode 5: Ethical Use of Data for AI

Episode 5: Ethical Use of Data for AI