In the fifth episode of Talking Public Sector, Karen Taylor, Director of the Deloitte Centre for Health Solutions discusses the Centre’s latest healthcare report, ‘Realising digital-first primary care’ with Dr Arvind Madan, co-founder of eConsult and Deloitte’s senior advisor and primary care lead and Clare Morrison, National ‘Near Me’ lead at the Scottish Government.

During this episode, Karen discusses with Arvind and Clare the relevant findings from Deloitte’s February 2020 report, the challenges facing primary care, and their first-hand experience in establishing and rolling out digital platform solutions. They also discuss how the COVID-19 pandemic has accelerated, exponentially, the adoption of virtual and video consultations and what this means for the wider adoption of digital technologies and the future of primary care.