The Uncommon Communicator

Episode 5 - That's right!


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The Uncommon communicator is the individual that has the enlightenment to recognize in any situation whether communication has occurred. This uncommon communicator takes ownership of the conversation and possess the skills to navigate and facilitate the conversation to mutual understanding.

In this episode we discover how to uncover "that's Right"
We continue our Journey through "Never Split the difference" by Chris Voss. the meat of this chapter is found in Pgs 97-98. 

The active listening arsenal is employed using many of the things we have learned in previous episodes:
1.    Effective pauses

2.    Minimal encouragers

a.    Yes, ok, I see 

3.    Mirroring

4.    Labeling

5.    Paraphrasing

6.    Summarize

a.    Paraphrasing + labeling =Summery

b.   Articulating the meaning and acknowledging the emotions

The UC Moment:
That's Right is better than your right.

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The Uncommon CommunicatorBy James Gable

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