Twins talk it Up Episode 51: Empathetic Leadership

So much has changed over the years as far as technology goes and the advancement of medicine; but the best tool for any physician may be that of empathy.  In this episode, we welcome Dr. Melissa Li-Ng to share about the importance of empathetic leadership.  Dr. Li-Ng is the Medical Director of International Operations at the Cleveland Clinic.  She is also a Public Speaker and has spoken around the world.

Dr. Li-Ng not only defines what empathy is but she shares with us about why is it so important for today's organizations?  As a leader you need to also understand context - where others are coming from including their situation, history, environment and experiences.  Without empathy, you can command tasks but you cannot change hearts and minds.

Dr. Li-Ng speaks about the importance of self-care and how without self-care, the empathetic leader will eventually burnout.  She also states how leaders need to be authentic in expressing their concern and care for their people.  Empathy is expressed not just with words but also with listening and with action.

Although empathy can be an innate trait, it can also be learned.  Appreciate Dr. Li-Ng's encouragement for organizations to invest in leadership training and training around empathy.  There are incredible costs and benefits for embracing a culture of empathy and for making training a part of their overall strategy.  Listen for the correlation she makes of empathetic leadership impacting revenue.

For more information about Dr. Melissa Li-Ng and her speaking, visit https://elitespeakerservices.com/speakers/melissa-li-ng/

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If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you.

Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. 

Together, we will explore tips and tools to increase both your influence and value.  Along the way, let’s crush some goals, deliver winning sales pitches, and enjoy some laughs.

Danny Suk Brown and David Suk Brown train on speaking and presentation skills.  They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”.

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