The terrywilson3.com podcast

Episode 525 – Mom and Pop’s Strike Back!

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I love to support small businesses whenever I can. And guess what? So do a lot of other folks! That’s why more and more mom and pop shops are finding ways to compete in the Amazon era, carving out specialties and creating customer experiences that the big guys just can’t copy.

Mom and pops have a built-in advantage that simply can’t be replicated by larger companies.

The mom and pops have a built-in advantage that simply can’t be replicated by larger companies, especially when it comes to the needs of today’s consumers. For example:

  • Small businesses are more agile. They can change with the times much more easily than large corporations because they don’t have layers of bureaucracy to slow them down.
  • Small businesses are more flexible. They can be nimbler in how they respond to their customers’ needs and demands, making them more flexible than their larger counterparts who may have trouble adapting quickly enough for today’s market conditions.
  • Small businesses are more personal; there’s less red tape between customers and employees at smaller establishments so you’re not going through layers upon layers of corporate chatter before reaching someone who actually cares about your problem or concern—and even better—can do something about it!
  • Small businesses are accountable for their actions because there isn’t an army of attorneys standing behind them if something goes wrong (which saves you money!). You know exactly who is responsible when things go wrong at small establishments…that person tends being named after either “Mom” or “Pop”. And guess what? Mom & Pop care! They want you as a customer so they’ll work hard at making sure everything works right; maybe even working extra hours themselves until everything gets back on track again.”
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    The terrywilson3.com podcastBy Terry Wilson
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