In this weeks episode Nicky discusses how misunderstandings in conversations can lead to ill feeling, relationship breakdown and possibly even caused the death of Thomas Beckett!! She also shows you ways of checking to make sure you understand the message someone gives to you and also how to check someone has received the message you meant to send.<h1>Resources & support (UK)</h1> <ul> <li> Samaritans: 116 123 (free, 24/7)</li> <li> Shout: Text 85258 (free, 24/7)</li> <li> PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li> </ul> Explore more tools & training: 🌐 <a href='http://www.nickyperfect.com'>www.nickyperfect.com</a> 🌐<a href='https://www.thecommunicationcoach.co.uk/'> www.thecommunicationcoach.co.uk</a> 💬 Join our community: <a href='https://www.facebook.com/groups/1325768069360926/'>Courageous Conversations About Suicide</a> — a safe, supportive space to listen, share, and find connection.

In this weeks episode Nicky discusses how misunderstandings in conversations can lead to ill feeling, relationship breakdown and possibly even caused the death of Thomas Beckett!! She also shows you ways of checking to make sure you understand the message someone gives to you and also how to check someone has received the message you meant to send.Resources & support (UK) Samaritans: 116 123 (free, 24/7) Shout: Text 85258 (free, 24/7) PAPYRUS HOPELINEUK (under 35s): 0800 068 4141 Explore more tools & training: 🌐 www.nickyperfect.com 🌐 www.thecommunicationcoach.co.uk 💬 Join our community: Courageous Conversations About Suicide — a safe, supportive space to listen, share, and find connection.

In this weeks episode Nicky discusses how misunderstandings in conversations can lead to ill feeling, relationship breakdown and possibly even caused the death of Thomas Beckett!! She also shows you ways of checking to make sure you understand the message someone gives to you and also how to check someone has received the message you meant to send.Resources &amp; support (UK) <ul> <li> Samaritans: 116 123 (free, 24/7)</li> <li> Shout: Text 85258 (free, 24/7)</li> <li> PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li> </ul> Explore more tools &amp; training: 🌐 <a href="http://www.nickyperfect.com" rel="noopener noreferrer">www.nickyperfect.com</a> 🌐<a href="https://www.thecommunicationcoach.co.uk/" rel="noopener noreferrer"> www.thecommunicationcoach.co.uk</a> 💬 Join our community: <a href="https://www.facebook.com/groups/1325768069360926/" rel="noopener noreferrer">Courageous Conversations About Suicide</a> — a safe, supportive space to listen, share, and find connection.

Episode 53- Why clarity in conversation is so important

For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: <ul><li>🎧 Listen in a way that makes people feel heard</li><li>💬 Navigate conflict with calm and confidence</li><li>🌱 Build stronger, healthier relationships at home and at work</li></ul> Learn the skills that save lives — and discover how they can change yours.

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For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: 🎧 Listen in a way that makes people feel heard💬 Navigate conflict with calm and confidence🌱 Build stronger, healthier relationships at home and at work Learn the skills that save lives — and discover how they can change yours.

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Episode 53- Why clarity in conversation is so important

Episode 53- Why clarity in conversation is so important

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