The Book Leads: Impactful Books For Life & Leadership

Episode 56: ⁠Connor DeLaney⁠ and I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships


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The Book Leads – Episode 56: Connor DeLaney and I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships by Michael Sorenson

Connor’s the exact person and leader you want in your business, especially in its founding and building. As Director of Membership at IMPACT, he’s helping create the customer and client experience. He’s understood that power from an early age, working in the restaurant business before working in the office environment. Because of that early experience, he knows the power of relationships and communication.

He’s continued to refine – and improve – his approach to relationships as a result of having read this book.

Connor’s approach is a lesson across the values of curiosity, empathy, and work ethic.

Through the stories and examples we both share here, he facilitates how the lessons of this book apply to our everyday work and personal lives. That there’s too much we’re leaving on the table if we don’t learn about and listen to each other.

Even if we have the best of intentions in everything we do, it doesn’t mean we’re demonstrating that in our actions. There’s always room for improvement and refining.

Connor and I met when I joined the board of the American Marketing Association – Connecticut Chapter. We only had one brief conversation at that time since our times on the board did not overlap. Nevertheless, we’ve stayed in touch. I appreciate what Connor brings to the LinkedIn community, always sharing and engaging to create value to his team, colleagues, and network.

Connor’s my first repeat guest on the show. All the way back in Episode 12 we covered the book They Ask, You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer by Marcus Sheridan.

Episode Highlights

  • The power of the early work and doing the reps, and what that does for your relationship building and networking.
  • The power of exploration and discovering new things to keep your energy high, even in new and unexpected areas of life and work.
  • The power of trust, honesty, and candor: “Take the thing that’s in the back of your head and put it in your mouth and spit it out.”
  • The power of validation in seeing others and building relationships
  • The MAIN QUESTION that underlies my conversation with Connor this time around is, How do you take the time to learn to listen, to hear and see others and improve relationships?

    Learn more about Connor & IMPACT

    • Connor’s LinkedIn: https://www.linkedin.com/in/connor-delaney/
    • Website: app.impactplus.com
    • LinkedIn: https://lnkd.in/eFSvVBUR
    • Watch the episode on YouTube: ⁠ https://www.youtube.com/channel/UCtNpTQTFjuN6Tjs52JB7zUQ

      Learn more about The Book Leads: ⁠ https://www.linkedin.com/pulse/got-lead-great-book-thats-impacted-your-work-life-me-john/


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      The Book Leads: Impactful Books For Life & LeadershipBy John M Jaramillo