To read the original article, click on the title: https://moseleywilliams.com/consciously-curious-connecting/ (Consciously Curious About Connecting.)
So to summarize:
No matter what business you think you’re in (investments, hardware, advertising, hospitality, industrial design), you’re really in the “making friends” business.
If the people you know can’t help you because they don’t know, then you’re going to have to talk to some strangers and make some new friends.
If the idea of starting conversations with total strangers makes you uncomfortable, then practice by complimenting strangers. Start with the next clerk you encounter: “Excuse me, those are great glasses by the way.” That’s all. Just start. A good word can go a long way.