Horton Hangout Podcast for Dental Professionals!

Episode 6: Accidental Careers, Banned Words & Blame-Free Practice

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In this episode of the Horton Hangout, Laura shares her unexpected journey into dentistry – a tale of cold bus stops, fish and chips, and an NHS dental practice that kick-started it all. Meanwhile, Leanna tackles a listener's question about confidence in new roles, and the pair dive into the difference between managing and leading a team. Oh – and there’s a very curly surprise in this week’s Confession Corner.

In this episode:
  • 🎓 Laura’s honest story of how she stumbled into dental nursing
  • 🚌 Why travel & tourism college didn’t last – and what fish & chips have to do with dentistry
  • 🦷 The doctor who believed in investing in his team – and sent Laura straight to radiography class
  • 🚫 Banned Word: “Just” – and why it has got to go from dental language
  • 🔇 The running commentary at reception that makes things worse (and what to say instead)
  • 📎 Coworker Nickname of the Week
  • 👩‍💼 A listener’s question: “I’ve been offered a new role, but I don’t feel confident” – Leanna and Laura share personal stories and advice on secondments, imposter syndrome and honest leadership
  • 👑 Why real leaders don’t micromanage – and how to stop ruling with an iron fist
  • 🤝 Blame-free culture: why it’s essential for a happy and high-performing team
  • 😬 Confession of the Week: A dental nurse finds a .......

    • Link to send in your confession

    Link to send in your question for the Horton Hangout

     

    Links you may find useful

    Horton Consulting

    Horton Consulting - About us

    Laura Horton - Instagram

    Horton - Facebook

    Laura Horton - LinkedIn

    Laura Horton - TikTok

    Leanna Best - LinkedIn

    Leanna Best - Instagram

    ...more
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    Horton Hangout Podcast for Dental Professionals!By Horton Consulting

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