This month, Jennifer sits down with Tim Keogh, an internationally-renowned expert in creating kinder cultures and author of 'Kinder Conversations'. They discuss the meaning of kindness in the workplace and its impact on staff and patients, how to give feedback kindly and how to change the culture of your organisation.

This podcast is produced by the GOSH Learning Academy. To find more about our work you can visit our website here: https://www.gosh.nhs.uk/working-here/gosh-learning-academy/  

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Sound effects obtained from https://www.zapsplat.com