In this episode, Host, David Mannheim, chats with Paul Prior, Head of Digital at Three, about bringing humanity back to the world of eCommerce.

Topics Covered:

• Paul's guiding principle of "No Purpose Left Behind"
• Why eCommerce focuses too much on technology over people
• The role of courage and bravery in eCommerce
• Practical ways to focus on each customer's unique purpose

Key Quotes:

• "Online isn't really about technology, it's about the people that are sitting behind technology, and we are complex mofos."
• "People are scared in general. Like, so you only really have two basic emotions. You have fear and joy."
• "It takes a lot of courage to ask the big questions, when it's much easier to just ignore them and carry forward."

Episode Chapters:

00:00 Introduction
00:56 Guest Introduction: Paul Prior
02:23 Paul's Statement: No Purpose Left Behind
07:15 The Role of Technology in eCommerce
14:53 The Importance of Courage and Bravery in eCommerce
21:43 Practical Application of 'No Purpose Left Behind'
25:35 Outro

Social Media:

• Paul on LinkedIn → https://www.linkedin.com/in/priorp/
• Made With Intent → https://www.linkedin.com/company/madewithintent/
• YouTube → https://www.youtube.com/@madewithintent