David Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media.

Episode 6 | Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby

Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.

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Episode 6 | Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby

Episode 6 | Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby