Episode 6 - What Nonprofits Can Learn About CX From For-Profits
In episode 6, our host, John Corrigan, speaks with Valerie Leonard of NonprofitU about about how customer experience as a discipline has come from the for-profit sector and how CX results aren’t always about making money.
Episode 6 - What Nonprofits Can Learn About CX From For-Profits
In episode 6, our host, John Corrigan, speaks with Valerie Leonard of NonprofitU about about how customer experience as a discipline has come from the for-profit sector and how CX results aren’t always about making money.