Trench Leadership: A Podcast From the Front. Hosted by Simon Kardynal. EP64 featuring Richard Blank.

https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk

Trench Leadership: A Podcast From the Front. Hosted by Simon Kardynal. EP64 featuring Richard Blank. https://youtu.be/T6NFa3z5Xgc?si=Wc8z-QiLXTwd7FNk

Episode 64: Putting Fear Into Perspective featuring Richard Blank

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers.  Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona

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Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008. Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona

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Episode 64: Putting Fear Into Perspective featuring Richard Blank

Episode 64: Putting Fear Into Perspective featuring Richard Blank