For over a decade Nicky had the privilege of being an international hostage and crisis negotiator. During this time she learnt everyone has a story and all of us experience some sort of crisis during our own lives. Each one of our stories has a life lesson someone else can learn from. Today's story is about loss, dealing with grief and how being present and in a moment with another person can help them.Clare lost her 7 year old daughter suddenly and in this episode she shares her experience and story.<h1>Resources & support (UK)</h1><ul><li>Samaritans: 116 123 (free, 24/7)</li><li>Shout: Text 85258 (free, 24/7)</li><li>PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li></ul> Explore more tools & training:  🌐 <a href='http://www.nickyperfect.com'>www.nickyperfect.com</a> 🌐<a href='https://www.thecommunicationcoach.co.uk/'> www.thecommunicationcoach.co.u</a>k

For over a decade Nicky had the privilege of being an international hostage and crisis negotiator. During this time she learnt everyone has a story and all of us experience some sort of crisis during our own lives. Each one of our stories has a life lesson someone else can learn from. Today's story is about loss, dealing with grief and how being present and in a moment with another person can help them.Clare lost her 7 year old daughter suddenly and in this episode she shares her experience and story.Resources & support (UK)Samaritans: 116 123 (free, 24/7)Shout: Text 85258 (free, 24/7)PAPYRUS HOPELINEUK (under 35s): 0800 068 4141 Explore more tools & training: 🌐 www.nickyperfect.com 🌐 www.thecommunicationcoach.co.uk

For over a decade Nicky had the privilege of being an international hostage and crisis negotiator. During this time she learnt everyone has a story and all of us experience some sort of crisis during our own lives. Each one of our stories has a life lesson someone else can learn from. Today's story is about loss, dealing with grief and how being present and in a moment with another person can help them.Clare lost her 7 year old daughter suddenly and in this episode she shares her experience and story.Resources &amp; support (UK)<ul><li>Samaritans: 116 123 (free, 24/7)</li><li>Shout: Text 85258 (free, 24/7)</li><li>PAPYRUS HOPELINEUK (under 35s): 0800 068 4141</li></ul>&nbsp;Explore more tools &amp; training: &nbsp;🌐 <a href="http://www.nickyperfect.com" rel="noopener noreferrer">www.nickyperfect.com</a>&nbsp;🌐<a href="https://www.thecommunicationcoach.co.uk/" rel="noopener noreferrer">&nbsp;www.thecommunicationcoach.co.u</a>k

Episode 66 - Conversations from the coffee shop - Clare

For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: <ul><li>🎧 Listen in a way that makes people feel heard</li><li>💬 Navigate conflict with calm and confidence</li><li>🌱 Build stronger, healthier relationships at home and at work</li></ul> Learn the skills that save lives — and discover how they can change yours.

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For over a decade, Nicky Perfect BEM served as a Hostage and Crisis Negotiator, working with people and families in moments of extreme crisis. She went on to become Course Director for the UK’s National Negotiation Course and has trained negotiators and leaders across the world. Alongside her operational career, Nicky has studied psychology, relationships, human behaviour, personal development, and coaching. In this podcast, she brings those experiences together to show how the principles of hostage and crisis negotiation can transform everyday communication. Because communication is at the heart of everything we do — in families, at work, in leadership, and in the toughest conversations we face. When relationships break down, it’s usually because communication has broken down first. Each episode offers real stories, practical strategies, and powerful insights to help you: 🎧 Listen in a way that makes people feel heard💬 Navigate conflict with calm and confidence🌱 Build stronger, healthier relationships at home and at work Learn the skills that save lives — and discover how they can change yours.

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Episode 66 - Conversations from the coffee shop - Clare

Episode 66 - Conversations from the coffee shop - Clare

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