As chief financial officer of Woodland Park Zoo, Michele Smith is responsible for all new and ongoing revenue at this 123-year-old institution that welcomes more than one million guests each year. What does it take to keep 1,000 endangered species safe during a global pandemic? Did the animals miss humans as much as we missed them? How long does it take to plan the wildly popular Wild Lanterns light exhibition, and what are the big names playing at this year’s ZooTunes concert series? Jon and Michele explore these questions and more (including Michele’s “can’t miss” downtown experience) in Episode 7 of Seattle City Makers.