Wealth Craft Podcast

Episode 7 - Not Every Client is A Good Client


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In this episode of the Wealth Craft Podcast, Ryan Burklo and Rob Bukacek discuss the critical topic of client selection for financial advisors. They explore the challenges of identifying good clients, the importance of setting expectations, and recognizing red flags that indicate a poor fit. The conversation emphasizes the value of time and communication in client relationships, and the necessity of being proactive in managing client expectations. The hosts share personal experiences and insights on when to let go of clients who do not align with their business values or practices.

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Takeaways

Not every client is a good fit for your business. Identifying red flags early can save time and stress. Setting clear expectations with clients is crucial. Communication style can indicate a client's engagement level. Unprepared clients often signal a lack of commitment. The importance of valuing your time as an advisor. Recognizing when to fire a client is liberating. Clients who don't take advice can waste your time. The 'pain in the ass tax' can be a real consideration. Building rapport is essential for understanding client fit.

Chapters

00:00 Introduction to Client Selection 02:54 The Challenges of New Advisors 06:11 Identifying Red Flags in Clients 09:00 The Importance of Preparation 11:59 Understanding Personality Types 14:57 Navigating Client Relationships 17:55 The Role of Communication in Client Fit 21:15 Navigating Client Expectations 24:45 The Value of Time in Client Relationships 27:42 Setting Clear Communication Standards 32:58 Recognizing Red Flags in Client Interactions 38:03 The Importance of Firing Clients 40:20 Summarizing Key Takeaways

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Wealth Craft PodcastBy Ryan Burklo and Rob Bukacek