In this episode, Dr. Mirea Raaijmakers, who worked as Global Head of Behavioural Risk Management at ING, explains how developments in big data analytics and behavioural science are driving modern-day risk management within financial services. Mirea, who was one of the main architects of the Dutch Central Bank's pioneering approach of behaviour & culture supervision, also discusses how supervisors could be more up-close and personal with financial institutions when it comes to understanding the cultural and behavioural influences on performance.