Write Service and Write Your Own Paycheck

Episode 71- Q & A with Jeff Cowan: Part 2 (Shop Capacity and Frustrated Customers)


Listen Later

This week, Jeff does Part 2 of some more Questions and Answers from viewers! Some of this week’s hot topics are shop capacity (is it normal to be at capacity and turn away work), how to maximize the opportunity, handling frustrated customers, setting expectations, and the importance of word tracks. Send us your questions to [email protected]. Copyright 2019 Wm Jeff Cowan
Automotiveservicetraining.com
800-248-2931
 
...more
View all episodesView all episodes
Download on the App Store

Write Service and Write Your Own PaycheckBy Jeff Cowan