After episode 71, someone suggested to me that Sarah and I didn’t cover the actual definition of operational resilience. Well, this is part two – and today, the conversation continues

Hello everyone, welcome to episode 72 - as the Resilience Think Tank presents the Resilient Journey podcast! Today I continue my conversation about operational resilience with Sarah Garrington.

Sarah and I talk about the need to align to key business risks, overcoming optimism bias and we talk about intolerable harm and where we should focusing our attention regarding resilience.

And I ask Sarah how to leverage BIA data when doing our operational resilience planning.

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Special thanks to Bensound for the music.