Matthew Wood, Director of Operations at Infusion Specialists in Idaho, shares how a non-traditional background in finance, marketing, and tech helped him launch and grow an outpatient infusion center—fast. From opening in months (not years) to making referrals “five-minutes easy,” Matt walks through the systems, staffing, and patient-experience choices that drive momentum.

What you’ll learn:

How to stand up an infusion center quickly without cutting corners

Practical ways to make referrals frictionless (beyond fax)

Social media and short-form video that actually build trust

Common payor/distributor pitfalls (and how to get ahead of them)

Why documenting every visit like an E&M improves clinical and business outcomes

A primer on medically integrated dispensing and when to consider it

The value of peer masterminds for operators in year one and beyond