In this episode we look at one of the ways we listen to other people, the "problem solving" way. This means we focus on how we can solve the other persons problem rather than how they might be feeling, or what might be going on for them. We also discuss the poem Please Listen by Leo Buscaglia. Leo's poem shows the effect telling someone what to do can have on them.

Episode 75 - How to help others by listening

For over a decade Nicky has been a Hostage & Crisis Negotiator dealing with people/families in crisis. She has also had the privilege of being the Course Director for the National Negotiation Course in the UK & travelled round the world teaching communication & negotiation. She has studied psychology, relationships, human behaviour, personal development coaching & communication & in these podcasts she shares with you how the power of Hostage & Crisis Negotiation can be used in every day communication. Communication is at the heart of everything we do, in all our relationships from parents & their children, leaders, entrepreneurs, partners, families & friendships. When a relationship breaks down it is generally down to communication. Learn new skills to improve you life in these podcasts

Education

For over a decade Nicky has been a Hostage &amp; Crisis Negotiator dealing with people/families in crisis. She has also had the privilege of being the Course Director for the National Negotiation Course in the UK &amp; travelled round the world teaching communication &amp; negotiation. She has studied psychology, relationships, human behaviour, personal development coaching &amp; communication &amp; in these podcasts she shares with you how the power of Hostage &amp; Crisis Negotiation can be used in every day communication. Communication is at the heart of everything we do, in all our relationships from parents &amp; their children, leaders, entrepreneurs, partners, families &amp; friendships. When a relationship breaks down it is generally down to communication. Learn new skills to improve you life in these podcasts

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Episode 75 - How to help others by listening

Episode 75 - How to help others by listening

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