If I had to communicate with you during a crisis, what should I do? Text you? Call you? Send you an email? Well, in an emergency – I might want to do all three – or even something more.

Hello everyone, welcome to episode 76 - as the Resilience Think Tank presents The Resilient Journey podcast! Today I’m joined by Jeff Brainard and we’re talking best practices for setting up and using a mass notification system.

Jeff and I talk about why – with a good tool, you can go BEYOND the typical phone / text / email approach. And you might be surprised where you can post emergency messages these days!

We discuss two key areas of using a mass notification system – your people and your messaging. We cover must have features of an MNS, and  best techniques for communicating during unexpected events.

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Special thanks to Bensound for the music.