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Forgiveness doesn’t mean letting them back in. In this episode, we break down forgiveness vs. reconciliation, what a real apology looks like, and why you don’t need one to heal.
Professor Sarah is in session!
References
Edmondson, A. C., & Lei, Z. (2014). Psychological Safety: the history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305
Lewicki, R. J., Polin, B., & Lount, R. B. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177–196. https://doi.org/10.1111/ncmr.12073
By Sarah Eileen-Downey AkersForgiveness doesn’t mean letting them back in. In this episode, we break down forgiveness vs. reconciliation, what a real apology looks like, and why you don’t need one to heal.
Professor Sarah is in session!
References
Edmondson, A. C., & Lei, Z. (2014). Psychological Safety: the history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305
Lewicki, R. J., Polin, B., & Lount, R. B. (2016). An exploration of the structure of effective apologies. Negotiation and Conflict Management Research, 9(2), 177–196. https://doi.org/10.1111/ncmr.12073