In this episode of the Coffee and Questions podcast, Michelle Berman-Mikel interviews Ashley Inman, the Director of Member Relations at MBA. They discuss the importance of social media in building relationships within the mortgage industry, particularly the often-overlooked role of processors in the loan process. Ashley shares her journey in the industry, the significance of transparency and authenticity on social media, and how MBA engages with its members to provide value and foster connections. The conversation emphasizes the need for all team members, not just loan officers, to be visible and engaged on social platforms to enhance member retention and satisfaction.

Connect with Ashley:

Instagram: https://www.instagram.com/ashleyinman92/

LinkedIn: https://www.linkedin.com/in/ashleyeinman/

Website Links: https://www.mba.org/

Connect with Michelle:

Website: https://bermanmediapd.com/

Instagram @BermanMediaSocial

YouTube: https://www.youtube.com/channel/UCTgG-BvwWOQ_jEYDZ-gKVxQ

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Email: [email protected]