In this episode, we speak with Phil Byrne, Manager of Product Education at Intercom. Through the lens of choosing the right metrics, Phil takes us on a journey through one of our favorite topics: breaking...

Episode 82 - Phil Byrne - Breaking into Customer Education

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams.  Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

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Episode 82 - Phil Byrne - Breaking into Customer Education

Episode 82 - Phil Byrne - Breaking into Customer Education