Our guest today is Ben Hertzman. Ben is the president ofProgress Luv 2 Pak, a family-led packaging company with over a century of history.

Founded in 1917, the company has grown from manufacturing hat boxes in Toronto, Canada to becoming a global leader in custom sustainable packaging solutions. Under Ben's leadership, Progress Luv 2 Pak partners with iconic brands like Canada Goose and Williams Sonoma, combining innovation with a deep commitment to sustainability. A graduate of Queen's University with a bachelor of commerce, Ben began his career at Procter and Gamble, managing major consumer brands and working with retailers like Walmart and Target. Since returning to Progress Luv 2 Pak in 2017, Ben has driven the company's digital transformation and sustainability efforts, becoming president in 2021. Ben is an active member of the Young Presidents Organization, YPO, and is passionate about transforming legacy business and creating meaningful customer experience. He lives in Toronto with his wife and two young children.

In this episode of Family Business Today, you will learn:

• How a family business that started making hat boxes in 1917 evolved into a global leader in sustainable packaging
• Insights on navigating leadership succession andearning your place in a multigenerational business
• How a family business adapts to market changesthrough innovation and global partnerships
• The value of humility, mentorship, and learning from those who came before you
• Lessons learned from importing and manufacturing, including the decision to return to in-house production as the global landscape changes
• And more…

To learn more about Ben and Progress Luv 2 Pak, visit www.luv2pak.com.

At the Tennessee Center for Family Business our passion isto help business owners create a positive environment in which their family THRIVES, their business performs and working together they create a lasting family legacy. To learn more about the Tennessee Center for Family Business visit www.tncfb.com.

If you are considering a transition in your family businesscontact us today for a FREE  Transition Assessment(follow link) and receive a one-on-one review of your business transition preparedness with a family business consultant.

Until next time, There’s No Business Like a FamilyBusiness…. We Know!