On this week’s episode of the podcast, I want to challenge you to look at something a little differently. We all understand risk and we understand crisis communications. But have you given much thought to risk communication?

Hello everyone and welcome to episode 89 of the Resilient Journey podcast presented by the Resilience Think Tank. This week I’m joined by an expert in strategic communications and crisis management – Oliver Schmidt. Oliver is President and CEO of C4CS.

In this week’s episode – Oliver and I discuss how management’s view of a crisis might be analytical and the public’s view is emotional and why effective communication is required.

Oliver walks us through his six rules for effective risk communication and it’s worth the listen.

The Resilient Journey podcast is a Resilience Think Tank production.

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Special thanks to Bensound for the music.