In this episode we shift between two key topics in business, fresh eyes and feedback. "Seeing with fresh eyes" means seeing familiar things as if you've never seen them before, i.e. with the same sense of newness and discovery that you presumably experienced the first time you experienced them. With this perspective we gain the ability to see the things which have become the status quo and counter productive.
Such techniques can also be of great benefit when conducting formal 360 degree feedback, or general feedback.