In this episode, Ray and John discuss how to effectively implement changes in a dealership.  Whether it’s a new sales or service process, a new or updated department such as BDC, or a new way of doing business such as Digital Retail.  What are the pitfalls to avoid?   How can we ensure adoption and excitement?

In this episode, Ray and John discuss how to effectively implement changes in a dealership. Whether it’s a new sales or service process, a new or updated department such as BDC, or a new way of doing business such as Digital Retail. What are the pitfalls to avoid? How can we ensure adoption and excitement?

In this episode, Ray and John discuss how to effectively implement changes in a dealership.&nbsp; Whether it’s a new sales or service process, a new or updated department such as BDC, or a new way of doing business such as Digital Retail.&nbsp; What are the pitfalls to avoid?&nbsp; &nbsp;How can we ensure adoption and excitement?

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Episode 95 – Implementing Change

Episode 95 – Implementing Change