It happens more than anyone wants to admit. And most Practice Owners wouldn't even know it was going on.

Phantom billing at reception. Personal expenses paid through the business. Cash disappearing from the drawer. One person running everything with no oversight. Todd sits down with Kelly Chard, accountant and founder of GrowthMD, to walk through exactly where Practices are exposed and how to lock it down.

Kelly has seen it all, from small-scale theft that built up over years to full-blown Medicare fraud discovered too late. This episode is the playbook for making sure it doesn't happen to you.

What you'll get from this episode:

1. The red flags that should make every Practice Owner nervous
2. Why having one person run everything is your biggest risk
3. How to separate duties so no single team member controls the full chain
4. The fortnightly finance meeting that takes 20 minutes and changes everything
5. What to do about cash, petty cash, and why Practices should go cashless
6. How phishing emails and AI-generated invoices are targeting Practices right now
7. The tool that replaces petty cash and credit cards with controlled digital spending

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Resources mentioned:

Kelly's LinkedIn video: The 3 most important documents Practice Owners need to know.

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Not sure where to start? Download the Fraud & Risk Checklist we created with GrowthMD. It covers accounts payable, payroll, banking, payment terminals, PMS permissions, and Medicare compliance.

Download it here

[More on Kelly Chard]

Kelly is an accountant and founder of GrowthMD, a specialist accounting firm for General Practice. She works with Practice Owners across Australia on financial management, fraud prevention, and business performance.

Connect with Kelly: LinkedIn & Website

Connect with Todd: LinkedIn

P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:

1. Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]
2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]
3. Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]
4. Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]