Episode Nine of Eric at the Library takes a step back and defines what Library Customer Service truly is!

Episode Nine: Defining Library Customer Service

I Initially intended this podcast to be a way for me to keep in touch with my circulation and information desk staff during our coronavirus and COVID-19 closure. However, as I started recording what I intended to be the first of many short daily messages for my staff, I saw the potential for it to become something larger and I decided to go ahead and share it with the world! I hope you enjoy this peek behind the curtain of what it is like to serve the customers of today’s public libraries. Welcome to Eric at the Library!

Share Episode Nine: Defining Library Customer Service

Sign up to save your podcasts

Episode Nine: Defining Library Customer Service

Episode Nine: Defining Library Customer Service