Eric at the Library

By Eric Matthew Preston

I Initially intended this podcast to be a way for me to keep in touch with my circulation and information desk staff during our coronavirus and COVID-19 closure. However, as I started recording what I... more

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FAQs about Eric at the Library:

How many episodes does Eric at the Library have?

The podcast currently has 15 episodes available.

Eric at the Library episodes:

June 22, 2020 Episode Fifteen: How to Handle Stress at Work
Episode Fifteen of Eric at the Library focuses on seven different strategies for trying to handle stress at work!
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9min
June 05, 2020 Episode Fourteen: Who is Eric at the Library?
Episode Fourteen of Eric at the Library is the longest and deepest episode yet and answers the question that so many of you have been asking: Who is Eric at the Library?
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17min
May 19, 2020 Episode Thirteen: An Interview with Miguel
Episode Thirteen of Eric at the Library is another great interview with one of our very own as we talk about what he is doing to help us continue providing great services to our customers while we are closed!
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7min
May 10, 2020 Episode Twelve: 10 Reasons to be Thankful
Episode Twelve of Eric at the Library is a very special pre-furlough episode where I talk about the ten reasons I am thankful even in the face of this COVID-19 pandemic!
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10min
May 04, 2020 Episode Eleven: I’ve Gone Global!
Episode Eleven of Eric at the Library reaches out to my listeners from around the world to find out more about them and their customer service experiences!
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9min
April 25, 2020 Episode Ten: The Tenthiversary Interview Extravaganza!
Episode Ten of Eric at the Library is our biggest episode yet as we interview one of our very own and talk about what he’s doing for our customers during our library’s closure!
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17min
April 17, 2020 Episode Nine: Defining Library Customer Service
Episode Nine of Eric at the Library takes a step back and defines what Library Customer Service truly is!
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9min
April 13, 2020 Episode Eight: Mastering the Reference Interview
Episode Eight of Eric at the Library talks about one of the most important customer service tools of any library employee: the reference interview!
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9min
April 08, 2020 Episode Seven: Questions and Answers
Episode Seven of Eric at the Library answers some of those burning questions you’ve been asking in response to previous episodes!
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13min
April 03, 2020 Episode Six: Customer is not a Dirty Word
Episode Six of Eric at the Library defines what a Library Customer is and what it means for us as a library going forward!
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8min

FAQs about Eric at the Library:

How many episodes does Eric at the Library have?

The podcast currently has 15 episodes available.