Andrea Gruber - Head of Special Cargo -- Having known Andrea for many years, her enthusiasm and genuine engagement for her subject matter is always at a high and focused level. The insight that Andrea provides is not only interesting but really makes sense and endorses the need to maintain levels of performance and awareness to reduce waste and to ensure correct handling standards are in place for all three of the subject areas covered -- Live Animals, Perishables and Pharmaceuticals. Three topics of interest and importance to us all. GDP or CEIV, a clear endorsement of both.