Andrew Stotter-Brooks, at Etihad Airways, is interviewed by Chris Notter in the second episode of an 8-part series with Etihad Cargo. The series, Care, explores the company's commitment to providing exceptional care for its customers and their cargo. Andrew discusses the importance of developing a culture of care within the company, as well as the challenges and opportunities that come with providing excellent customer service. This insightful conversation offers valuable insights for anyone interested in improving their customer service skills or learning more about the airline industry.

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