Richard Smith - Director of Charter with ACC Aviation

 

ACC Aviation - founded in 2002 and present in Europe - Africa - N.America and Asia Pacific.

Consultancy arm based in Dubai.

 

An organisation with great focus on the customer experience and customer service.

Richard presents a very sincere - customer focussed strategy and tactical approach to his business.

 

We discuss:

• What does it mean to be bio-secure?
• Choices of travel - why - how and the when? All areas that must stay flexible and fluid in today's ever-changing landscape.
• What options are there and what factors influence these options?
• ACMI leasing
• Preighters
• Humanitarian 
• Corporate schedules and services
• Lane risks - point to point
• Pricing being just one - albeit always a decision influencer
• FBO's could be a term more and more people become familiar with