New show - new location

Even the weather can't stop us!

Customer Service Experience - more important than ever!

• Business class configuration
• Modernization
• Value product not Volume
• Is there the focus?
• Will employees also up their game and be given the direction of 'the ultimate - expected service quality'
• Clarity of offer is so important

Well done to Wizz Air and Ryanair -- positive results

Good luck to BA for Speedbird 1 flight tomorrow

Quantas - great news ref returning staff 5-6 months earlier than expected

Jetstar - 75,000 tickets sold in a 72 hour period

 

Onwards and upwards... More good news needed..

QR - good initiative re the commitment to transfer ULD fleet over to Safran''s fire resistant containers.