Another get together and catch up with Steven Dickson. Perfect storm - • Lack of specialist skills • Lack of employee numbers • Lack of equipment • Lack of services - China/Covid, Ukraine Impact, Inflation, drop in demand, drop in production Yet - should be the perfect time for recovery and confidence Some challenging times ahead Crisis Leadership is now a focus much in need -- how to navigate around the volume of disruptive events. • Bonuses • Compressed working weeks • Incentives to join • Retention bonus etc. Is this the way forward? Question - 'Why is all of the above not linked to service levels, added-value services, quality, satisfaction etc. Being busy is not necessarily best! How do we change and what should be changed first before the cascade effect is expected over the next 9-18 months..