Blast from the Past. Steven Dickson returns! • General review of previous forecasts and recommendations • Respect those in charge of facing extraordinary challenges! • Realistic pricing – a responsibility of contract holders • Contract chase • People – business sustainability practical performance training – Balance of: • Competence = Capability • Experience = driver of judgement • Strikes and leverage – Should there be Customer Experience links to improvement and development service partnerships and transparency The odd reference to politics, personal opinion, and Bart Simpson. Website: https://evaintmedia.com/theevapodcast/ LinkedIn: https://www.linkedin.com/in/eva-podca... LinkedIn: https://www.linkedin.com/in/joseph-no... Instagram: https://www.instagram.com/evainternat... Music used: Distant Lands - Hanu Dixit.mp3