We sit down with Rory Fidler, Senior Vice President of Cargo Technology at MENZIES. Rory shares his journey into the air cargo industry, discussing the challenges and achievements of implementing a new cargo management system across multiple global sites. He highlights the evolution of the industry, particularly the push towards digitalization, and the critical role of employee engagement in successful system rollouts. Tune in to hear Rory's insights on leading large-scale technology projects, managing change, and the importance of setting realistic goals.