A long-standing colleague and fellow member of COAG - ICHC and now also chairmen of Cargo I Q. A man who talks sense and can say a lot or say little but still say something! A very open opinion on how the New Normal will pan out and a supporter of continued Global Activity, digitization and a paperless environment as well as the industry and support services being better prepared and aware of business continuity. New services, existing supply chain capability, and support. Henrik has always had a simple approach and an effective output -- 'we learn' -- Common Operational Standards being the order of the day.