Today's episode we are joined by Murat Demirbilek - VP Ground Operations for Pegasus Airlines based in Istanbul. So many changes and so many different options of actions to show transparency and consistency. Safety awareness and positive communication are required to bring back the passengers in numbers. Information from cleaning practices and schedules to Hepa filters in the cabin. Collaboration and energy and enthusiasm to learn and evaluate the best options. Murat contacted GHOST for comparison perspective.