You know them. Their work is barely a passing grade, yet they act as if they're the Lebron James of the business court.
These are members of the Incompetence Crew, the workers who genuinely can't see they lack specific skills. They suffer from a well-documented phenomenon known as the Dunning-Kruger effect, which basically says you have to have a given skill to assess for yourself whether you're good at that skill or not.
But the thing about incompetent people is, they often do have an enormous capacity to learn and to gain the skills they lack over time. They are not, by any means, stupid. They are perhaps better described as simply not experienced enough yet to understand. Listen as I discuss incompetence with fellow staff members Montrice Edwards and Katelyn Burns.