What does it actually look like when a practice puts culture first - not as a slogan, but as an operating system?

Dr. Joy Evers - board-certified emergency physician, CEO and founder of Healthtopia Clinics, and host of the Your Doctor Wants to Quit podcast - joins Jakub Grajcar to share how she built a four-location integrative primary care practice serving 35,000 patients in Southern California.

From same-day walk-ins to real-time curbside consults between conventional and naturopathic providers, Dr. Joy breaks down what makes Healthtopia's model work - and why it starts with how leaders show up every day.

We dig into:

🏥 Dr. Joy's #1 tip for growing a healthcare practice - why positive culture is the foundation everything else is built on
🧠 What self-reflection and daily writing practice have to do with being a better leader
👩‍⚕️ How Healthtopia blends conventional medicine with integrative care under one roof - and why that model scales
📋 The scheduling structure that makes same-day appointments and walk-ins possible (20- and 40-minute slots with built-in buffer)
🤝 How real-time curbside consults and a provider curriculum make team-based care actually work
💊 Why Dr. Joy chose insurance-based care over direct primary care - and the accessibility trade-offs involved

Resources mentioned:

👤 Guest: Dr. Joy Evers, MD
LI: https://www.linkedin.com/in/joy-evers
IG: https://www.instagram.com/doctorjoymd/

🏥 Healthtopia Clinics: https://healthtopiaclinics.com/

🎙️ Podcast: Your Doctor Wants to Quit
Apple: https://podcasts.apple.com/us/podcast/your-doctor-wants-to-quit/id1799382185
Spotify: https://open.spotify.com/show/6lEmwFrsY94K9436zLOKG9
YouTube: https://www.youtube.com/channel/UCH8eEFDbJzYWqFzHmzAJm5A
⭐ Recommended episode: "Doctor Doctor" - featuring Dr. Alyssa Burnham & Dr. Michael Turner: https://open.spotify.com/episode/3198m5k6zv16VvHaOAM8SE

🎥 See how Talkie.ai works - AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg