What are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author <a href="https://www.linkedin.com/in/matt-watkinson/" target="_blank">Matt Watkinson</a> of "The Grid" and "The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by ERC's <a href="https://www.linkedin.com/in/stephaniemtodd/" target="_blank">Stephanie Todd</a>.

What are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author Matt Watkinson of "The Grid" and "The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by ERC's Stephanie Todd.

What are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author <a href="https://www.linkedin.com/in/matt-watkinson/" rel="noopener noreferrer">Matt Watkinson</a> of "The Grid" and "The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by ERC's <a href="https://www.linkedin.com/in/stephaniemtodd/" rel="noopener noreferrer">Stephanie Todd</a>.

ERCx Chats EPISODE 11.3: Writing Books and Beyond

ERCx Chats are designed to be an executive, intimate CX discussion crafted to answer the top questions in the CX space. Our speakers will range from start-up founders to Fortune 500 brand leaders delivering no fluff sessions with actionable insights you’ll be able to take back to create results and be more profitable.

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ERCx Chats EPISODE 11.3: Writing Books and Beyond

ERCx Chats EPISODE 11.3: Writing Books and Beyond