ERM Perspectives

Mark Treichel, former Executive Director at the NCUA (National Credit Union Administration) talks with David about the NCUA's Enterprise Risk Management program and the recent release of their risk appetite statement.

Topics include:

- How ERM at the NCUA started under Mark’s watch in 2015 and how releasing this risk appetite statement is the next evolution of what started back then
- The significance of the NCUA approving this publicly
- What the different NCUA board members had to say at the board meeting about the risk appetite statement
- The NCUA not taking any significant risk at this time
- Is ERM getting closer to being a requirement for credit unions?

Mark can be found on LinkedIn or at his website:
https://www.linkedin.com/in/mark-treichel/
https://www.marktreichel.com/
https://www.marktreichel.com/podcast

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Rachel Guyselman, Vice President of Risk & Compliance at Credit Union 1 Alaska, joins David in a discussion about Enterprise Risk Management.

Topics include:

- The play between what is compliant versus how to run the business, and how this translates to risk management
- Meeting with area leaders regularly to discuss risk and concerns and open-ended topics to update the key risk matrix
- The risk management committee and the ERM interactions with the board
- Strong support from the board, the CEO, and supervisory committee and how this assists Rachel and the ERM program
- The uniqueness of serving Alaskans as members in areas like real estate lending and providing basic financial services
- The power of networking with others to help you with your ERM journey and Rachel's recommended networking communities

Rachel can be reached here:
LinkedIn: https://www.linkedin.com/in/rachel-guyselman/
Email: [email protected]

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Omar Ramsay, Chief Risk Officer at United States Senate Federal Credit Union, joins David in a discussion about Enterprise Risk Management.

Topics include:

- Omar's career progression from Law, to Compliance, to Risk Management and how his legal profession skills transfer to risk management.
- How the risk management team is staffed at USSFCU and what's included in the department.
- How ERM partners with Internal Audit on operational controls and controls testing.
- How Archer GRC is leveraged for vendor management, issue management, the risk register, and soon, business continuity.
- Issue management at USSFCU.
- Using an ERM maturity model as a tool to build enterprise risk management.
- The benefit of having an amazing team to work with.

Omar can be reached on LinkedIn: https://www.linkedin.com/in/omarramsay/

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Christine Sanni, Founder & CEO of Sybal, joins David for an engaging discussion about Sybal's Proof-of-Governance™ and its relationship to Enterprise Risk Management.

Topics include:

- Christine's background in technology and her objective of creating better results for the human; you and I and customers and members
- Sybal's vision - What is Sybal, what is governance, and what is Proof-of-Governance™?
- How Sybal fits into the Risk, Governance, and Strategy ecosystem
- How Proof-of-Governance™ provides real-time effectiveness data that improves the efficacy of everything we do in risk management, like risk assessments, key risk indicators, and more
- How Proof-of-Governance™ improves your governance wellness and builds trust throughout all layers of the organization
- The six steps that clearly describe what Proof-of-Governance™ is, and how it benefits credit unions and other regulated industries
- How an organization gets started with Sybal and what that customer journey looks like

Christine Sanni can be found on LinkedIn so be sure to connect with her there. Information on Sybal can be found at Sybal.io and you can email [email protected] to get in contact.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Ana Zuber, Director of Risk & Compliance at Mocse Credit Union in Modesto California, joins David in a discussion about Enterprise Risk Management.

Topics include:

- How Ana’s 20 years in banking are helping her build her ERM program that is less than a year old
- How ERM got started at Mocse
- What’s unique about ERM at Mocse and how every credit union has unique aspects of ERM
- How Ana is building relationships with leaders across the credit union and the positive impact this has on risk discussions
- Ana’s advice on how to get started with your ERM program and the danger of trying to mimic an already mature ERM program

Ana Zuber can be reached at [email protected]

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Aaron Prater, Vice President of Operational Risk Management at Alloya Corporate Federal Credit Union, joins David in a discussion about Enterprise Risk Management.

Topics include:

- How operational risk management is organized at Alloya
- What the ERM committee structure is at Alloya
- What's included in Aaron's operational risk area
- A large technology project under way at Alloya
- Working towards enhanced transactional monitoring with machine learning and artificial intelligence
- Aaron's data-driven approach to the new role, and why
- The challenges of being a remote risk leader, which is becoming more common in all roles since the pandemic
- How Aaron is talking with member credit unions and formulating how Alloya can help from a risk perspective
- Challenges in the operational risk area
- The risk management philosophy of C.U.P.

Aaron Prater can be reached on LinkedIn or at [email protected]

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

With nearly 34 years at NCUA and 7 as Executive Director, Mark Treichel was responsible for every aspect of this agency. Mark knows the WHO, WHAT and HOW of the NCUA decision making process. With this knowledge, Mark is now helping credit unions with anything, and everything related to the NCUA, including passing the NCUA examination.

In this episode of ERM Perspectives, Mark talks with David about the NCUA and Enterprise Risk Management (ERM). Topics include:

- Mark's adventures starting in consulting, during the height of the pandemic
- Current NCUA priorities, such as fraud
- Staffing challenges for credit unions and the NCUA
- Todd Harper reappointed for a 6-year term
- What’s on Todd Harper’s agenda?
- How Mark helps credit unions
- Will the NCUA require ERM at some point?
- The catalyst for an ERM requirement by the NCUA
- The NCUA's very own ERM program
- Mark’s podcast "With Flying Colors" (Don't miss it!)

Mark can be found on LinkedIn or at his website:
https://www.marktreichel.com/ 
https://www.marktreichel.com/podcast 

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Janelle Burgoyne, Chief Risk Officer at SECU, Maryland's largest credit union, joins David in a conversation about her Enterprise Risk Management Program.

Janelle's extensive background positioned her to make great progress at SECU. We talk about where the credit union industry is in general with Enterprise Risk Management.

Janelle talks with us about fraud management, a particularly strong area of her risk management program. Other topics include risk management training for the credit union and the creation of a SECU specific risk management framework for the credit union.

Janelle welcomes listeners to connect with her on LinkedIn to collaborate or ask questions.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Kristen Scott, Chief Risk Officer at Telhio Credit Union in Columbus, Ohio, joins David in a conversation about her Enterprise Risk Management program.

Kristen covers many topics such as how her department is staffed, the importance of risk culture and support from executive management, the integration of risk management into the business, and how she dealt with two credit union mergers within the past five years.

Kristen closes out the conversation with some tips for how to start an ERM program and she talks about her board risk committee.

Kristen can be reached at [email protected] if you have questions or want to reach out.

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw

Andrea Brooks, Vice President of Compliance and Audit at UNCLE Credit Union in Livermore, CA, joins David in a conversation about her Enterprise Risk Management program.

Andrea explains how she built the ERM program by starting with the foundational elements of risk policy and risk appetite. From there she built the program in phases.

She covers the headwinds you can expect to face. Also learn how she leverages summer interns, and what they get out of working at UNCLE.

Andrea can be reached at [email protected]

The video version of ERM Perspectives, including this episode, can be viewed on YouTube: https://www.youtube.com/channel/UC8IQFOIwW4ejVc7CbhajPZw