Takeaways:

• Rob Sinclair discusses how e&s has adapted its operations amidst the challenges posed by the pandemic, particularly during lockdowns.
• The importance of effective communication within the team was highlighted, leading to improved operational efficiency during the pandemic.
• Sinclair anticipates potential challenges for the retail sector as the festive season approaches, particularly regarding inventory and customer access.
• Despite uncertainties, e&s has prepared robust marketing strategies to maintain momentum during the holiday sales period.
• The ongoing stock and freight issues are expected to persist well into the next year, impacting the industry significantly.
• Looking ahead, e&s plans to open new stores modeled after their successful Preston location, aiming to capitalize on the home improvement trend.