Being a micromanager keeps you in the limbo of working in your business instead of working on it. You can let go of your responsibilities through proper work delegation process and start automating operations. Marketing coach Mike Moll joins Penny Zenker to break down his Customer Excellence Document, a five-stage process of efficiently delegating work to competent individuals. He explains how he poured his entire consciousness into designing this methodical approach to present information in the most engaging ways. Mike also discusses the many benefits of work delegation, especially in taking back your precious time.

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