This Omni Talk Retail Fast Five segment breaks down Estée Lauder’s plan to cut up to 10,000 jobs as part of its ongoing restructuring efforts.

Chris Walton and Jenn Hahn discuss whether the cuts are more about merger strategy or the declining relevance of department store beauty counters, and what this means for the future of in-store beauty experiences. They also unpack how retailers are reevaluating labor investments as AI and digital commerce continue to evolve.

⏩ Tune in for the full episode here.

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