Special guest Darren Edwards (End User Support Manager, Tokio Marine) joins Tim and Tom to delve into the challenges and triumphs of modern IT environments, from the intricate complexities Darren faced in the UK’s Ministry of Defense to the fast-paced transformations within the insurance industry at Tokio Marine.

Discover how the latest technology is revolutionizing employee experience and facilitating digital transformation. Explore real-world scenarios, the power of sentiment capture, and the evolving landscape of IT support in both public and private sectors.

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